Privacy Policy

Welcome to MasteringBDS.com (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our platform, products, or services.

1. Scope of This Policy

This policy applies to all users who access MasteringBDS.com, including mobile versions, applications, tools, and related services. By using our services, you consent to the collection, use, and disclosure of your data as described in this policy.

2. Information We Collect

a. Personal Information

We collect personal information when you:

  • Register for an account
  • Subscribe to a plan
  • Contact us via email or contact forms
  • Upload documents or use our quiz generator

Examples include:

  • Full name
  • Email address
  • Phone number (if provided)
  • Payment information (handled via secure third-party processors)
  • Uploaded content (PDFs, notes, URLs)

b. Usage Data

Automatically collected when you interact with our platform:

  • IP address
  • Device information
  • Browser type
  • Session duration, pages visited
  • Quiz activity, score history

c. Cookies & Tracking

We use cookies and similar technologies for:

  • Remembering login sessions
  • Analytics and performance tracking
  • Personalizing content

You can opt-out or manage cookies through your browser settings.

3. Use of Information

We use collected data to:

  • Create customized quizzes and learning tools
  • Provide and improve our AI-based learning services
  • Communicate with users about account activity and support
  • Analyze usage patterns to enhance our platform
  • Comply with legal obligations

4. AI-Generated Content Disclaimer

When you upload PDFs or URLs, our system may generate questions using AI models.

  • We do not claim ownership of your content.
  • Content you upload is processed temporarily and may be used to improve AI accuracy, anonymized and never sold.
  • You retain full rights over the study materials you upload.

5. How We Share Information

We do not sell your data. We only share information with:

  • Trusted third-party service providers (e.g., hosting, analytics, payment processors), strictly for platform functionality
  • Legal or regulatory authorities, if required under law
  • Mentors/Institutes, only if you voluntarily opt in to share your quiz performance or enroll under a group plan

6. Data Retention

We retain your information:

  • As long as your account is active
  • For legal, regulatory, and fraud prevention reasons
  • You may request deletion at any time by emailing feedback@masteringbds.com

7. Data Security

We implement industry-standard measures including:

  • HTTPS encrypted sessions
  • Regular vulnerability scanning
  • Secure data centers with restricted access
  • Role-based admin access for internal team members

8. User Rights

As a user, you have the right to:

  • Access or update your data
  • Request deletion of personal data
  • Request export of your data
  • Withdraw consent at any time
  • File a complaint with a data protection authority, if applicable

Send your request via feedback@masteringbds.com

9. Children's Privacy

We do not knowingly collect data from individuals under 13 years old. If you're a parent or guardian and believe your child has provided us data, please contact us immediately.

10. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the content or privacy practices of such sites. Always review the privacy policy of external services.

11. International Users

While MasteringBDS.com is based in India, users from other countries (e.g., US, Canada, UK) agree to data processing as per Indian laws. We aim to align with principles of global data protection frameworks (GDPR, CCPA) where feasible.

12. Policy Updates

We may update this policy from time to time. Material changes will be communicated via email or notification within your dashboard.

13. Contact Us

If you have any questions or concerns about this policy, reach out to:

MasteringBDS.com
VPO Sirsala, District Churu
Rajasthan, India – 331001
📧 feedback@masteringbds.com